Welcome to our Endoscopy Centers
We realize making the choice of where to have a procedure is a very personal one that takes a great deal of research and thought. All three of our GI specific Surgical Endoscopy Centers are licensed and inspected by the State of Georgia, certified by both Medicare and Medicaid, and through a rigorous credentialing process including onsite inspections are accredited by the Accreditation Association of Ambulatory Healthcare (otherwise known as AAAHC).
Focusing on Quality and Safety:
Our Medical Advisory Committee meets monthly to ensure ongoing and consistent quality of care, along with a quarterly review of key quality Indicators including but not limited to the below within each of our three centers:
- Infection control monitoring of scope cleaning, disinfection procedures and maintenance logs
- Appropriate hand-washing techniques
- Procedure Rooms
- Recovery bays
- Patient bathrooms
- Facility and equipment maintenance
What To Expect on Procedure Day:
On the day of your procedure, we start by providing free and convenient parking with handicapped access. Once inside our facility, both you and the person accompanying you will be greeted warmly by our front office check in staff. When all applicable forms have been completed, your caregivers consisting of experienced RN’s, Surgical Techs, and Certified Registered Nurse Anesthetists in partnership with your Physician will use state of the art equipment to perform your procedure. Your total length of stay in our facility is between 2-3 hours, and our caring staff will remain with you through every step of the process from arrival until discharge.
Your Opinion Matters:
We designed our processes around you – our patients to provide individualized attention that will help to relieve any concerns and stress related to procedure day. We would like for you to partner with us by providing your feedback regarding your recent overall patient experience at our Surgical Endoscopy Centers in the form of a patient survey. Your opinion is not only encouraged but welcomed – We are constantly striving to achieve the best patient experience possible, and your comments will allow us to not only gauge where we are currently but also what we need to improve upon.
Name: Nichole Burke
Title: Clinical Director, Ambulatory Surgery Centers
Providing service to patients since: 1993
Year I joined GI Specialists: 2014
My goals for improving the patient experience are: Monitoring and implementing quality improvement initiatives, efficient workflows, staff training/education, and patient satisfaction feedback to create the best experience in a warm and welcoming environment for our patients and their families.
Hobbies/Interests: Running and boating.